IT SUPPORT SERVICES

Redstone Managed Solutions provides professional IT Support Solutions for private and public sector organisations across the UK.

By outsourcing your IT environment to Redstone Managed Solutions organisations can save time, money and resource.

IT systems can fail no matter how modern or well maintained. If your IT system fails you the productivity of you company is reduced dramatically. Redstone Managed Solutions help to ensure that your IT System is continuously running allowing your company to operate at maximum efficiency.

As Redstone Managed Solutions is based throughout the UK we are able to offer offer three levels of outsourced IT Support:

Incidence Based Telephone Support Services
Redstone Managed Solutions offer a range of incident based telephone support services. The range of services offers technical advice and guidance in relation to problems encountered whilst using Microsoft operating systems and the majority of key back office applications.

Onsite Support / Total Outsourcing
Redstone Managed Solutions is able to offer services ranging from onsite manpower to the total outsourcing of organisations Information Technology and Communication infrastructures.

Onsite Hardware Support Services
Redstone Managed Solutions is able to offer an onsite hardware support service where an organisations server and desktop equipment is covered on an annual basis. The loan facility ensures that is a repair cannot be achieved within a specified time a replacement will be installed.