Comms infrastructure improves communications links between sites

20th November 2006 – Redstone Plc, a leading provider of IT and communications solutions, has successfully delivered a substantial contract to provide RIBA Enterprises, suppliers of services and solutions to construction industry professionals, with a new data and telephony infrastructure across seven of its UK sites.

RIBA Enterprises took the decision to review its telecommunications, Wide Area Network (WAN) and external network infrastructure as the company required a modern, future-focused ICT environment that would meet both its business objectives and customer demand for the next five years.

Three divisions of Redstone plc – Redstone Converged Solutions, Redstone Telecom and Redstone Managed Solutions – successfully bid for the project and worked together to deliver a fully integrated data and telephony solution, which was rolled out to around 250 employees in total.

Benefits of the deployment that have already been completed include reduced telecommunications costs, improved resilience, simplified management and easier maintenance of the system. The changes not only help staff improve the quality of service that they deliver to customers but, equally as importantly, they allow the company to operate as an integrated entity, something that it has been working towards for several years.

“We decided to award the tender to Redstone as they were able to offer a complete solution to all our ICT demands. They took the time to understand our business as well as our organisation and requirements. The solution Redstone has provided allows mobile, home and office based staff to work together for the first time as an integrated organisation. We are now more capable of meeting the growing needs of our customers over the next five years,” said Prof. Stephen Lockley, Research and Development Director, RIBA Enterprises.

Martin Balaam, chief executive of Redstone, said: “We are delighted to be working with RIBA Enterprises. Our service excellence and extensive experience in the provision and deployment of end-to-end telephony and networking solutions has allowed Redstone to provide the organisation with a communications infrastructure that fits both its immediate and future requirements.”

Redstone has deployed a seven site QoS-enabled Wide Area Network (WAN) that includes an Avaya CM3 S8500 solution at three sites and an Avaya CM3 G250 solution at four sites. The deployment also includes voicemail for all users, Call Management System (CMS), a Tiger Call Logger, Internet access across all seven sites, a Managed Firewall and a number of DSL and ISDN2 circuits at other locations.

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